Please note that a deposit of 100 PLN is pre-authorised on the credit card at the check-in. The deposit cannot be paid in cash.

Smoking is not allowed in the apartments, on balconies and in the common areas.

Please note that in the case of a non-refundable reservation, you will be provided with the personalised link which is necessary to make the secured payment for the reservation with a credit card.

Please note that the credit used for booking must contain the guest name to be presented at reception upon the client's arrival. If the credit card used for reservation is not presented, the Platinum Residence will request an alternative credit card for payment. Cards belonging to third parties, payment cards, debit cards and virtual cards (without the physical presence) will not be accepted.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Jika anda perlukan invois apabila menempah harga prabayar, sila tulis permintaan ini dan maklumat syarikat anda di dalam kotak Tanya soalan.

Apabila menginap di tempat penginapan dengan kanak-kanak, sila maklum bahawa tempat penginapan diwajibkan di bawah undang-undang untuk menggunakan standard bagi perlindungan kanak-kanak di bawah umur, untuk mengenal pasti identiti kanak-kanak di bawah umur dan hubungan mereka dengan orang dewasa yang mereka inap bersama.