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Experience world-class service at The Chateau Spa & Wellness Resort
Set in a 12th century French medieval castle, The Chateau Spa & Wellness Resort features luxuriously furnished rooms and suites. It boasts extensive wellness programmes, 5 dining options and free WiFi throughout.
Elegantly decorated, every unit is air-conditioned and also fan-cooled. It is appointed with lush chairs and sofas, as well as wooden furniture. The en suite bathroom comes with premium bath amenities and a hairdryer.
The on-site restaurants serve organic and fresh produce. L'assiette offers fine dining experience, and La Vie opens all-day. Snack can be enjoyed at Belle Vue, while drinks and cocktails are available at Le Rouge and Salon Lounge.
The organic La Sante spa offers pampering massage treatments, body cleansing and natural remedies. Guests can also join a horseback riding course, yoga classes or book a training session. Friendly staff at the resort can guide you through the available outdoor activities. Luxury transport services are available upon request.
The Chateau Spa & Wellness Resort is 40 km from Genting Highlands and 55 km to Kuala Lumpur. Kuala Lumpur International Airport is 108 km from the resort.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.5
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.9
Free WiFi
9.0
High score for Bukit Tinggi
Select topics to read reviews:
Guests who stayed here loved
J
Jamshidbek
Uzbekistan
“The receptionist (Mr.Shahrin) went above and beyond to make our stay perfect. He surprised us with a complimentary room upgrade and offered a late checkout, which was so appreciated. The hotel was clean, comfortable, and the service outstanding....”
Roger
Malaysia
“Hotel was so exceptionally busy the staff were overwhelmed at breakfast. Even so, they were cheerful, helpful and despite the demand, the quality of food didn't deteriorate one bit. The room was spotless, everything worked, the bed was very...”
Roger
Malaysia
“Style, huge room suite, super quiet location. Excellent and enthusiastic staff who took great pride in the hotel. A hidden gem”
Ahmad
Malaysia
“The view is amazing, the staff was friendly. This hotel is 7 star rating.”
Khazali
Malaysia
“Worth every penny spent for this hotel. At the almost same price to other 5 star hotel, you get daily complimentary yoga, steam and sauna, gym, pool, magnificent view, amazing staff, serene and calm atmosphere. Welcoming drink.”
M
Mas
Malaysia
“Superb, really enjoyed because of the nature.. Peaceful..”
M
Mohd
Malaysia
“The hotel itself is beautiful. Staff were friendly from check in to check out. Small movie theatre at night for guests. Breakfast buffet spread was wonderful. Room was spacious, pillows provided was comfortable. The big pillow is something rarely...”
J
Janna
Malaysia
“The staff was very welcoming and the property is in great condition”
Lee
Malaysia
“Staff service was superb, especially by Daniyal, touring us around the hotel. Wide spread of breakfast buffet and the quality was excellent. Beautiful scenery, landscape, and architecture. Had a wonderful yoga session by Vanessa. Can go to Colmar...”
Greg
South Africa
“Excellent service, delicious food and beautiful location.”
Property surroundings
Restaurants
1 restaurant on site
La Vie
Cuisine
International
Open for
Breakfast • Lunch • Dinner
Resort facilities of The Chateau Spa & Wellness Resort
Great facilities! Review score, 8.8
Most popular facilities
Outdoor swimming pool
Non-smoking rooms
Spa and wellness centre
Fitness centre
Room service
Facilities for disabled guests
Free parking
Bar
Free cot available on request
House rules
The Chateau Spa & Wellness Resort takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The minimum age to access The La Sante Spa is 16 years old.
Pool is fully operational
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Uzbekistan
Malaysia
South Africa
