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About this property
Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a balcony with inner courtyard views.
Dining Experience: The modern restaurant serves Malaysian cuisine with a buffet breakfast, brunch, lunch, and dinner. Guests can enjoy halal meals in a welcoming ambiance.
Leisure Facilities: The hotel features a fitness center, year-round outdoor swimming pool, and free WiFi. Additional amenities include a elevator, 24-hour front desk, and paid private parking.
Prime Location: Located 8.7 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (1.2 mi), Penang Times Square (6-minute walk), and Wonderfood Museum (1.2 mi). Guests appreciate the nearby shops and comfortable beds.
Families in particular like the location – they rated 9.2 for a stay with kids.
Located in the best-rated area in George Town, this hotel has an excellent location score of 9.1
Top pick by families with children
Breakfast Info
Halal, Asian, Buffet
Private parking available
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Availability
Prices converted to USD
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Limited supply in George Town for your dates:
7 four-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.7
Location
9.1
Free Wifi
8.8
Select topics to read reviews:
Guests who stayed here loved
K
Katie
United Kingdom
“Excellent breakfast, kind staff and very quiet amenities.”
Xintong
United States
“The room is not so big and very clean and cozy. Every floor has filtered water stand and microwave. Breakfast has very various options and quite nice. I really enjoyed the pool and jacuzzi. Every staffs are so attentive and helpful. Would book...”
Sock
Singapore
“Location.
Breakfast.
Room comfort.
Lobby where we can relax and the aroma of the coffee that infused the whole place.”
R
Robert
United States
“Good location, comfortable bed, good water pressure in the bathroom. Room was clean. Staff were friendly and helpful. Wifi was strong. Breakfast was good. Easy walk to nearby restaurants, bars and food courts. Good value for money.”
Serge
Australia
“Very clean and modern facilities, adequate pool and gym.
Secure and safe
Close enough to the heritage zone to walk, close to other attractions and shopping”
Boutaina
Morocco
“Nice room very clean friendly staff and nice breakfast”
M
Marietta
Philippines
“I liked the hotel, the room was just right for me and my husband. They allowed us to early access to our room. Breakfast was great as well!”
Thi
Vietnam
“Bright and clean room, enough facilities, nice staff”
Gulam
India
“Right in the heart of the city and still very peaceful inside.”
Mark
United States
“We like the location, room service, hotel facilities including pool, good breakfast.”
Hotel area info
Restaurants
1 Restaurant On Site
Restaurant #1
Cuisine
Malaysian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambience
Modern
Dietary options
Halal
House rules
Citadines Connect Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To make sure you pay the correct price when traveling with children under 6, select a rate that has a child occupancy specified.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Citadines Connect Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
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GSTC CriteriaCertified by: Vireo Srl
United Kingdom“Excellent breakfast, kind staff and very quiet amenities.”
United States“The room is not so big and very clean and cozy. Every floor has filtered water stand and microwave. Breakfast has very various options and quite nice. I really enjoyed the pool and jacuzzi. Every staffs are so attentive and helpful. Would book...”
Singapore“Location. Breakfast. Room comfort. Lobby where we can relax and the aroma of the coffee that infused the whole place.”
Serge
Australia“Very clean and modern facilities, adequate pool and gym. Secure and safe Close enough to the heritage zone to walk, close to other attractions and shopping”
Morocco“Nice room very clean friendly staff and nice breakfast”
Philippines“I liked the hotel, the room was just right for me and my husband. They allowed us to early access to our room. Breakfast was great as well!”
Thi
Vietnam“Bright and clean room, enough facilities, nice staff”
India“Right in the heart of the city and still very peaceful inside.”
