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About this property
Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a balcony with inner courtyard views.
Dining Experience: The modern restaurant serves Malaysian cuisine with a buffet breakfast, brunch, lunch, and dinner. Guests can enjoy halal meals in a welcoming ambience.
Leisure Facilities: The hotel features a fitness centre, year-round outdoor swimming pool, and free WiFi. Additional amenities include a lift, 24-hour front desk, and paid private parking.
Prime Location: Located 14 km from Penang International Airport, the hotel is near attractions such as Northam Beach (2 km), Penang Times Square (6-minute walk), and Wonderfood Museum (1.9 km). Guests appreciate the nearby shops and comfortable beds.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.7
Location
9.1
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
L
Loan
Germany
“Location was perfect for me. In a quiet area but just a few minutes walking to the main attractions and streets. Pool and gym was also very nice. Would stay there again!”
Sim
Malaysia
“The location. Super stratergic to Penang food court or kopitiam and Gama”
Alexandra
United Kingdom
“Love the look of this hotel with the colonial exterior and the modern interior. Great thinking having a water filter dispenser located on each floor to saving you having to purchase water. We were able to park our car and leave it with no...”
Laura
Thailand
“Staff were friendly and accommodating. Hotel was well maintained and clean, staff were present throughout the hotel. Good selection of food at the breakfast and it ran over 3 hours giving flexibility of when you go. The gym was 24 hours also...”
Jamie
Australia
“Beautiful building, modern amenities, comfortable room, great location. Breakfast in the outdoor courtyard”
L
Lorna
United Kingdom
“A modern hotel with a very relaxing atmosphere.
The reception area is very spacious with sufficient space to relax and to eat if you have purchased food from outside.
The free hot coffee and water with either savoury or sweet biscuits is a nice...”
S
Si
Hong Kong
“Clean and new facilities. Well equipped. Staff are good and cheerful. Welcome us when arrived and fast check-in. Arrived at 12nn, the rooms are ready so the front desk allowed us to check-in.
They also very thoughtful. Prepared a birthday...”
Shankar
India
“Great location, excellent breakfast, friendly and very helpful staff”
Sakthi
Malaysia
“We was amazed with the staff performance. Manage to get us an amazing experience through out the stay. Further more the breakfast spread was amazing, we didn’t expect the breakfast spread for the room price. We will be back in near future.”
Tjaša
Slovenia
“Very clean, great bed, amazing breakfast, good location, would really recommend!”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
Malaysian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Modern
Dietary options
Halal
House rules
Citadines Connect Georgetown Penang takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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