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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Just 2 blocks from the beach and near a variety of activities, this boutique hotel in Playa del Carmen has comfortable guest rooms and relaxing facilities, such as an outdoor pool. Hotel Hacienda Paradise features spacious guest rooms with attractive wood furnishings, plush linens and organic toiletries. Guests can also enjoy free wireless internet access and low-cost calls worldwide. The concierge desk at the Hacienda Paradise can arrange restaurant reservations, transportation and more. Visitors can walk to the vibrant Fifth Avenue, a pedestrian walkway with restaurants, bars and boutiques. Activities such as diving and archaeological tours are available near the hotel.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
Superior Double Room
1 double bed
Suite with Balcony
Suite with Balcony
Bedroom
1 sofa bed
and
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Hotel surroundings

House rules

Hacienda Paradise Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All seasons are subject to a non refundable clause in case of: Early departures - Unused nights

Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay.

Please note that activities and services at the beach club have an extra charge per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Paradise Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.