About this property

Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine. A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms. Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking. The hotel is 4 km from Cancun’s ADO Bus Station and 15 km from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Rooms with:

  • Quiet street view

  • City view

  • Lake view

  • Free private parking available at the hotel


Availability

 ! 

Please select one or more options you want to book

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Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
  • 1 extra-large double bed
409 feet²
Lake view
City view
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Minibar
Free WiFi

  • Shower
  • Safety deposit box
  • Toilet
  • Sofa
  • Towels
  • Linen
  • Socket near the bed
  • Cleaning products
  • Hypoallergenic
  • Tile/marble floor
  • Desk
  • Children's high chair
  • Seating Area
  • Private entrance
  • TV
  • Refrigerator
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Radio
  • Hairdryer
  • iPod dock
  • Dressing room
  • Towels/sheets (extra fee)
  • Wake up service/Alarm clock
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Laptop safe
  • Dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Fold-up bed
  • Drying rack for clothing
  • Toilet paper
  • Hand sanitiser
Max persons: 2
US$152 per night
Price US$457
Excluded: US$ 3.8 Tourism fee per night, 16 % VAT, 5 % City tax
  • Good breakfast US$14
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 2
US$168 per night
Price US$505
Excluded: US$ 3.8 Tourism fee per night, 16 % VAT, 5 % City tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 2
US$175 per night
Price US$526
Excluded: US$ 3.8 Tourism fee per night, 16 % VAT, 5 % City tax
  • Good breakfast US$14
  • Free cancellation before 26 October 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 1
Only for 1 guest
US$160 per night
Price US$481
Excluded: US$ 3.8 Tourism fee per night, 16 % VAT, 5 % City tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • We have 5 left
  • You won't be charged yet
Limited supply in Cancún for your dates: 11 four-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Tim
    Netherlands Netherlands
    The swimming pool on top was really good. It was quite around the pool and it was a big pool. They also have an ice machine on each floor which can be used to cool the drinks.
  • Gary
    Ireland Ireland
    Great room as I had my own balcony, huge bed (never been in a bed that big before) and plenty of room in both the room itself and the bathroom. O Have stayed in 2 x hotels in Cancun since and both of these fail compared to this.
  • Jean
    United Kingdom United Kingdom
    Staff were wonderful, great food and liked all the recycling bins around, even in each room.
  • Alain
    Nicaragua Nicaragua
    The room was nice and very spacious as well as the shower and bathroom. The bed is very comfortable and there is plenty of space to store stuff and open the luggage. The staff was nice and friendly everywhere. The roof-top has a nice view as well...
  • Jennifer585
    Canada Canada
    The people here were wonderful! It was the perfect location for us. Both restaurants are really good. The pool is peaceful and there is a nice view from the gym. Our room was spacious and comfortable and housekeeping always did a great job. My...
  • Eleanor
    United Kingdom United Kingdom
    beautiful comfy room with a great hot powerful shower. the bed was nice and firm and the aircon worked well. the pool area is really beautiful
  • Tania
    Spain Spain
    Súper buen hotel! Estaba muy limpio, no solo la habitación si no todas las instalaciones (baños, piscina, gimnasio). El personal muy amable y el restaurante muy bien, la comida bastante rica, el camarero un encanto y precio muy razonable.
  • Arantxa
    Spain Spain
    Felicitaciones al equipo de restauración por su amabilidad y sonrisa cada mañana!!
  • Dale
    United States United States
    CONNECTED TO THE HOSPITAL. Best staff we have ever encountered. From the front desk, staff in the restaurant, to the domestic staff!! Out of this world nice and helpful. Beautiful pool on top floor, great view, comfortable beds, good...
  • Armando
    Costa Rica Costa Rica
    La habitación muy espaciosa limpia sobretodo limpia y ordenada

Hotel surroundings

Restaurants

1 restaurant on site
  • The Eatery Bistro & Restaurant
    • Cuisine
      American • International
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Four Points by Sheraton Cancun Centro takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Cancun Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.