We operate more than 1,000 properties nationwide. Please feel free to contact us if you have any questions. This hotel is equipped with smart check-in, so the front desk is unmanned. If you have any problems, please let us know at the contact information we will provide before you move in, and our concierge will respond to your request immediately.

At the center house on the Renessa Akazawa , you can also use the large natural hot spring bath and sauna. ※Please note that the facility does not provide BBQ tables or chairs. ■ Parking Space: No restriction Parking location: 1.Private road near the cottage 2.Dedicated parking lot across from the front desk ※Parking spaces are based on compact car size. ※For more details on parking, please refer to the instructions. ■ Towels & Linen Towels and linen are provided for the number of guests, regardless of the length of stay. ※Towels and linen will not be exchanged during your stay. ■ Check-in The check-in time at the facility is from 15:00 to 22:00. Check-in will not be possible after 22:00, and refunds will not be provided. ※Please be aware of this in advance. ■ Luggage Storage We do not offer luggage storage before check-in or after check-out. ■ Pets Pets are not allowed at this property. ■ BBQ Rental Fee: 6,000 yen (including tax) Locations: 1.The cottage balcony 2.BBQ corner 【BBQ Set Includes】 ・Grill ・2 gas canisters ・2 tongs ※Food and seasonings are not included. Please bring your own. ※Please cook the BBQ outside and eat indoors. ・Fuel notes Gas BBQ sets allowed. Charcoal, campfires prohibited. ※A fine will be charged if charcoal is used. ・Payment Credit card only via on-site QR code. ・Hours Until 9:00 PM. ・Rainy Weather BBQ There is no rain or sun shelter on the cottage balcony. In case of rain, please use the BBQ corner. ■ Smoking Smoking is prohibited indoors. Please use the designated smoking areas. For more information on smoking areas, please refer to the instructions. ■ Outdoor Bath / Hot Springs / Sauna Usage Hours: 15:00 - 22:00 ※The large public bath (sauna) is located in a separate building and is included in the accommodation price. ※Private use is not available; the bath is divided by gender. ※Guests with tattoos or body art are strictly prohibited from using the bath.

[Access to major tourist destinations in Akasawa] The time required to reach major tourist destinations is as follows (time required by car) ・ Akazawa Onsen → 7 minutes ・ Tsushima Waterfall → 10 minutes ・ Nearest station [Izukyuko Line / Izukogen Station] 8 minutes by taxi ・ Odawara Nishi I.C. Car 1 hour 25 minutes ・ Tomei Numazu I.C car 1 hour 17 minutes