Just a 4-minute walk from JR Niigata Station, Juraku Stay Niigata is a business hotel. Free WiFi is available throughout the entire property. Featuring a view of the city, all air-conditioned rooms are carpeted. A flat-screen TV, clothes rack, refrigerator, electric kettle, desk and trouser press are equipped in all rooms. A hairdryer, towels, free toiletries and slippers are provided for the comfort of guests in the en suite bathroom. There is a 24-hour front desk that offers luggage storage and ironing service free of charge. Dry cleaning and fax/photocopying services can be arranged for an extra cost. A restaurant and a drinks vending machine is available on site. Various restaurants and shops are located within 10-minutes from the hotel. Toki Messe, a multi-purpose convention centre, is an 11-minute drive away from the property, while the Niigata Prefectural Civic Centre located within Hakusan Park is a 25-minute train ride away. It takes about 35 minutes on the Niigata-Airport Limousine bus to reach Niigata Airport.

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