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About this property

Jemsty Inn Hakone Ashinoko is situated right in front of the Hakonemachi Kou Bus Terminal, and only a 2-minute stroll from the Hakone Pirate Ship boarding pier. Cedar Avenue is a 8-minute walk from the property. Guests can enjoy the on-site bar. There is free on-site luggage storage before and after check-in. Lake Ashi is 200 metres away. The rooms have a private bathroom equipped with a bath. Extras include slippers, free toiletries and a hairdryer. Jemsty Inn Hakone Ashinoko features free WiFi throughout the property. You will find a shared lounge at the property. The property is a 2-minute walk from Hakonemachi-ko Dock, where guests can enjoy the Hakone Sightseeing Cruise on a ship decorated to resemble a pirate ship. Hakone Shrine is a 10-minute drive away. Mishima Skywalk, the longest suspension bridge in Japan, is a 18-minute drive from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.3)

    • Top pick by families with children

    • Breakfast info

    • Vegetarian, Vegan, Gluten-free, American


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Availability

Prices converted to USD
We have no availability here between Fri 3 Oct 2025 and Mon 6 Oct 2025

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Room type
Number of guests
Price
2 single beds
and
1 sofa bed
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Limited supply in Hakone for your dates: 1 two-star bed and breakfast like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Canevese
    France France
    Good location next to bus stations and also possibility to rent bikes nearby, nice room really cosy and comfortable. But above all, we reveived the warmest and loveliest welcome from MaC who is always caring and available to offer his help ! If...
  • Romaniuk
    Australia Australia
    Very convenient location, just across the road from the bus stop. Clean, comfortable room with aircon and heating. We were lucky to get the room with a view of Mt Fuji. The owner was very helpful with advice on how to maximise our stay at Hakone....
  • Paul
    Australia Australia
    Mac is a great host and provided daily tips based on our proposed activity. Normally this was done over the breakfast that was included (with vegetarian option). Loved the traditional style room and tatami matts and futon. Aircon was a saviour...
  • David
    Australia Australia
    Great location to Lake Ashi. The host (Mac), and his staff were wonderful to deal with. Mac was very helpful with suggestions for navigating around the area. The evening meals were lovely and a highlight of our stay.
  • Floria
    Canada Canada
    It was a perfect location. The owner and staff were all very friendly. The owner spoke English well and took the time to discuss our itinerary for the area. Please note this inn does have some restrictive guidelines such as when front doors will...
  • Reanna
    Australia Australia
    We loved our stay! It was so homely and cosy, just like being at your grandparents house. The hot breakfast in the mornings were delicious and the hosts checking in on your daily plans, giving you the best tips and tricks to make your itinerary...
  • St
    China China
    Fantastic location! Right across the street from the bus stop and pirate ship dock. Couldn't be more convenient. Very easy for using the Hakone Free Pass loop. The room was clean, quiet and big for Japan with 2 comfortable beds. The owner was...
  • Phi
    Australia Australia
    Owner Hattori-san is absolutely lovely very sweet, and speaks and jokes in English. He really puts his all into helping his guests with the Hakone area as it can be difficult to navigate, especially Hakonemachi in the afternoon.
  • Hooi
    Singapore Singapore
    The host and the staffs are very welcoming and friendly. Love their smiles!
  • Charlie
    Australia Australia
    The breakfast and general host was fantastic! the owner will make sure you get the most out of your trip in Hakone depending on where you're wanting to go. They went out of their way to ensure we had the best route/plan for the day!

Managed by MaC Hattori

Company review score: 9.5Based on 373 reviews from 1 property
1 managed property

Company information

Welcome to Jemsty Inn Hakone/Ashinoko. For those who would like to explore Hakone area without heavy luggage, I am very happy to store your luggage even before your check-in time of 3pm (1500) and after check out time of 10am (1000). I do this because there is no coin lockers in this area and I would like all of my guest to enjoy Hakone Journey. If you have any question, please mail me. I try to reply in 24 hours. Thank you for choosing Jemsty Inn Hakone/Ashinoko. Jemsty Inn Hakone/Ashinoko is a home for your Hakone Journey.

Property information

Jemsty Inn Hakone/Ashinoko locates just in front of Hakone-machi Bus terminal. (Just across the RT 1 road) Also it is only 2 mins from Hakone's famous Pirates Ship Hakone-machi pier. Hakone check point exhibition area is only 5 mins from us and Ceder avenue is only 10 mins. From Hakone-machi bus terminal, you can go to your favorate Hakone sightseeing spots such as Yumoto, Gora, Sengokuhara, Miyanoshita, even Mishima's New Big Suspension bridge in only 30 minutes ride. Restaurants around this area close early, so I decided to open Lounge Jem's until 1000pm for your Dinner and Lunch. Lounge Jem's serve light meal as Salad plate, French fries to Meat lover's plate. Also Lounge Jem's offer Japanese premium draft beer to Japanese Junmai Ginjou SAKE. For those guests who are Vegan or Vegetarian, I would like to make following announcement. I know it is a bit of hard to find your meal preference in Japan. I proudly present to prepare Vegan and vegetarian dish at lounge. Tofu nabe (Tofu, vegetables, mushrooms, in our special seaweed and mushroom soup), 5 kinds of mushroom sauté with bean sprout, Mushroom Udon noodle etc..

Neighbourhood information

Hakone-machi Bus terminal 30seconds Hakone-machi Pirates ship pier 2 minutes Hakone Check-Point gate 5 minutes Hakone's Ceder Avenue 10~15 minutes

Languages spoken

English,Japanese

Property surroundings

Restaurants

1 restaurant on site
  • Jem's Lounge
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan

House rules

Jemsty Inn Hakone Ashinoko takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Curfew
Entry to the property will be closed between the hours of 22:00 and 07:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print

Need-to-know information for guests at this property

To use the on-site luggage storage before check-in at 15:00, please inform the property of guests' expected arrival times in the Special Requests box when making a reservation.

Please note this property is a 2-storey building.

Please inform the property of guests' expected arrival times, at the time of booking. If the estimated time of arrival is uncertain at time of booking, guests are asked to send your estimated time of arrival by email 48 hours prior to check-in.

When contacting regarding reservations 48 hours prior to the check-in date, please contact the property directly.

Please inform the property at the time of booking if you have any food allergies or special dietary needs. If you inform the staff upon arrival, they may not be able to accommodate your request.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Jemsty Inn Hakone Ashinoko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 神奈川県指令小保福第21922号