About this property

Immersed in the Puster Valley 2 km from San Candido, Helmhotel features 30 traditional rooms with a balcony and a free spa. An outdoor pool, restaurant and free transfers to/from the town’s train are also offered. Helm hotel’s rooms include a flat-screen TV and a private bathroom with hairdryer and toiletries. Comfort rooms face the mountains and come with a patio. The hotel offers 2 restaurants, 1 of which only opens for its guests. It serves South Tyrol and Mediterranean specialities as well as a buffet breakfast with cold cuts, eggs dishes and homemade cakes. Guests can also enjoy a modern-style lounge area with a fireplace. The pool-side garden is furnished with tables and a playground, while deckchairs are available during summer. Guests can relax in the Turkish bath, sauna or work out at the gym with floor-to-ceiling windows. Free Wi-Fi for our guests. Reachable via a private ski bus free of charge for all ski pass holders, Mount Elmo ski area is 300 metres away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

  • Free parking available at the hotel


 ! 

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Availability

Prices converted to USD
We have no availability on our site for this property between Tue 4 Nov 2025 and Fri 7 Nov 2025

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1 large double bed
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1 extra-large double bed
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Limited supply in San Candido for your dates: 12 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Barr
Israel Israel
Loved everything about it! The views, the staff, the food, everything was great. Thank you!
Dorian
Israel Israel
love this place, such a little gem - fantastic value for money. The spa is really a treat, beautiful, and so relaxing. The staff is super helpful and friendly. Highly recommend the pizzeria restaurant next to the hotel too.
Gabor
Romania Romania
Big, comfy rooms, lovely staff, comfy beds, everything was excellent
Mary
United Kingdom United Kingdom
Friendly staff who were exceedingly helpful and accommodating. Great spa facilities and breakfast. Perfect location for walking, e.g. Tre Crime. Would definitely go back if heading to the area.
Darren
United Kingdom United Kingdom
Everything was exceptional at this hotel, location is stunning, rooms large and well presented.
Khulud
Saudi Arabia Saudi Arabia
فندق جميل جدااا و الغرفه مطله مع بلكونه والاطلاله جميله الموظفين تعاملهم جيد والفندق قريب من موقع الزحليقه والتلفريك ويتوفر مواقف للسياره
Abrar
Saudi Arabia Saudi Arabia
كل شي كان مثل الحلم منتجع جميل ينفع لللسكن يومين فقط
Martini
Italy Italy
Camere molto belle e grandi. Piscina e spa carine e tenute bene. Tutto molto pulito. Ottima la vista dai balconi e dal giardino. Parcheggio comodo.
Elisabeth
Austria Austria
Liebevoll eingerichtet, freundliches Personal, Essen sehr gut
زمردة
Kuwait Kuwait
الفدق رائع رائع الموقع والاكل بجانبه مطعم عجيب جدا التنزه بالقرية المحاورة مشيا جميل جدا الشرفه رائعه الاستقبال رائع الاخت سيمون رائعه واشكر الجرسون أدريانو شكر خاص جدا جدا لطيف جدا بالمعامله مبتسم دائمه للصغار والكبار شخص محترم جدا

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Italian
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian

Facilities of Helmhotel

Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Free WiFi
  • Bar

House rules

Helmhotel takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardCartaSiEC-CardATM cardCash

The fine print

Need-to-know information for guests at this property

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Guests arriving after 23:00 should contact the property in advance to arrange late check-in.

The pool is open from the end of May to mid September, from 8:00 to 20:00.

The fitness centre is open from 8:00 to 20:00 while the spa opens from 15:00 until 20:00.

License number: 021077-00000980, IT021077A1543OHT6T