This property conducts temperature checks every time a guest, team member or vendor enters the property. A temperature higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing and shortness of breath, will result in being denied entry to the property.

This property's management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rules.

IDENTITY PROOF: In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.

Group policy: Booking of more than 5 rooms will apply different cancellation and guarantee policy. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.

Keys Select hotel, Kochi has the license only for “Beer & Wine”.

Christmas Eve dinner and New Year's Eve gala dinner are available for guests staying on 24th December and 31st December respectively, at an additional charge. For more details, please contact the front desk.

新型コロナウイルス（COVID-19）の感染拡大を最小限に抑えるための政府のガイドラインにより、この宿泊施設では、当該ガイドラインが存在する期間中、ご本人確認、ならびにお客様のご旅程やその他関連情報を確認するための追加資料の提示を求める場合があります。

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では厳格なソーシャルディスタンス対策が実施されています。

新型コロナウイルス（COVID-19）の影響により、屋内の共用エリアすべてでマスクの着用が義務付けられています。