You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at JW Marriott Hotel Surabaya
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The hotel provides 24-hour room service and free on-site parking.
Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A minibar, tea/coffee maker and free bottled water are provided. En suite bathrooms include separate marble bath and shower facilities.
The hotel offers 24-hour car rental and a business centre. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness centre.
Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savoury delights.
JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
“It was clean. The staff are very helpful, attentive and polite. Service was excellent.”
R
Rosita
Brunei Darussalam
“Room is spacious, well lit I really love it, the room Is bright , easy to look for stuff. Very comfortable bed. Bkfast was really good!!!”
User_name
Austria
“Check-in team great!
Early Access and late checkout was possible
Super pool
Great gym and wellness area”
K
Karuna
Singapore
“Superb skyline view. Good location. Food was awesome especially breakfast.”
Yoan
Poland
“The location, breakfast, and staff are all perfect”
User_name
Austria
“checkin an and check out was very very easy going and the friendly staff i want to mention extra
-->Sonia !
she was very helpful and she could give me (for extra costzs of course) a early checkin and a late checkout !
i will come back for sure...”
R
Rubiah
Singapore
“This are my forth time staying in this hotel
They really upgrade their services
Staff are friendly and helpful
Rooms are clean and comfortable”
R
Rubiah
Singapore
“Rooms are spaces and comfortable with nice city view”
Hotel surroundings
Restaurants
4 restaurants on site
Pavilion Restaurant
Cuisine
Indonesian • Pizza • Sushi • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern
Tang Palace Chinese Restaurant
Cuisine
Chinese • Asian
Ambiance
Family friendly • Modern
Uppercut Steakhouse
Cuisine
French
Ambiance
Modern • Romantic
Imari Japanese Restaurant
Cuisine
Japanese
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
JW Marriott Hotel Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
Rp 605,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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