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About this property
Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1.6 km from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 600 metres from Cultural Conference Centre of Heraklion, 1.7 km from Stadium Theodoros Vardinogiannis and 550 m from Historical museum of Crete. The property is 400 m from Heraklion Archaeological Museum and 2.9 km from Municipal Museum of the Battle of Crete and the National Resistance.
All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe.
A la carte breakfast is is available every morning at the property. Guests enjoy discounted rates at a nearby cafe.
With staff speaking Greek, English, German, French, Italian and Spanish, around the clock guidance is available at the Reception.
The Minoan Palace of Knossos is 7 km from the hotel, while Koules is 1.5 km from the property. The nearest airport is Heraklion International Airport, 4.5 km from Metropole Urban Hotel.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.6
Location
9.5
Free WiFi
9.3
Select topics to read reviews:
Guests who stayed here loved
P
Patricia
Australia
“Great location
Room nice and bed
Bathroom very big and clean
Bed comfy
Had everything you needed”
Virginia
New Zealand
“Nice boutique hotel with friendly helpful staff. In a very good central location so you could walk everywhere from city to port. Lovely dining area outside where you can enjoy watching life go by.”
J
J&h
United Kingdom
“The set menu breakfast is priced appropriately/cheap but given the nice Restaurent set up, I would have simply opted for an a-la-carte breakfast alongside a breakfast voucher that you can redeem. I observed lot of guests leaving food behind almost...”
R
Rebecca
Norway
“The hotel is right in the centre of the city with so many wonderful restaurants around it! The staff was great for explaining the breakfast and very welcoming and the rooms were wonderful! Big beds, nice showers, and a welcome bottle of wine for...”
Cláudia
Portugal
“The room was by far the best we had during our trip. The ammenities, the size, the balcony, it was all top notch! It was also very very well cleaned.
The fact that the hotel had a pool and available parking was also quite the plus!”
Laflamme
Canada
“Very well located downtown. Rooms are very clean and well designed. Staff was very helpful. The breakfast is well worth the price, with a great variety of bread and pastries.”
J
Jose
Portugal
“The location was great and staff was amazing.
The lady in the reception attended all of our needs!
Another plus was the breakfast, even it not a buffet (most common on hotels) we had enough food and when we needed they prepared a breakfast to...”
S
Sauda
Australia
“Nice location, easy to get to central area.
Room was clean and spacious.”
Jennifer
United Kingdom
“Modern and clean very stylish , cosy and nice little balcony!!!”
Hans
Switzerland
“The hotel rooms are spacious and well-appointed, as depicted in the picture, with a loft-like character. The breakfast is excellent, served by the friendly coffee shop Hacienda, located just outside the entrance. Overall, it’s a great place to...”
Hotel surroundings
House rules
Metropole Urban Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Metropole Urban Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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