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Get the celebrity treatment with world-class service at The Franklin London - Starhotels Collezione

Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 1 km from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 600 metres away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Starhotels
Hotel chain/brand

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the real heart of London, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast info

    • Full English/Irish


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Availability

Prices converted to USD
We have no availability on our site for this property between Fri 3 Oct 2025 and Mon 6 Oct 2025

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1 extra-large double bed
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Limited supply in London for your dates: 6 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Juliet
    United Kingdom United Kingdom
    Small, friendly, really close to the museums, lovely food at the restaurant. I was treated like a VIP, I loved my stay. Bed was very comfortable and it was really quiet at night. I was on the 5th floor.
  • Claire
    United Kingdom United Kingdom
    It’s location and the friendliness off the staff. The quiet gardens at the rear of the property were pleasant to relax in.
  • Michelle
    Sweden Sweden
    Hotel was extremely good and front staff are amazing. Location was exceptional and I love the boutique style of the hotel. I stayed in the room with a balcony and it was super nice to back onto gardens, really lovely. Would definitely stay again!
  • Ellie
    United Kingdom United Kingdom
    Location was brilliant and the room was very clean, spacious and luxurious. Bed was very very comfortable and bathroom was a great size
  • Zoe
    United Kingdom United Kingdom
    Everything! Lovely friendly staff, a beautiful room, comfy bed, fab location - we are already looking forward to returning! Big thank you to you all at The Franklin x
  • Perazzini
    Italy Italy
    Flawless service, exquisite design, and attention to every detail created an atmosphere of true luxury and comfort. Excellent breakfast and dinner in the hotel fine dining Italian restaurant. The quality of food was delicious. A particular...
  • Stella
    United Kingdom United Kingdom
    I recently had the pleasure of staying at The Hotel Franklin in London, and it was an experience to remember! Wonderful room, delicious food and excellent staff. A special mention must go to the hotel manager, Mr Dunlop, whose exceptional...
  • Rodrigo
    Spain Spain
    The location is absolutely amazing, very central and Harrods is 5 minutes away. I have enjoyed the atmosphere and the beautiful hotel, the staff are very polite and genuine. I would like to thank Veruska, Ryan and Andrei for their support and...
  • Philippe
    Sweden Sweden
    Friendly and very helpful and very polite staff. Superb room and building, great breakfast. Personal attention from the staff taking you far away from mass tourism. Location is very good. Quiet street.
  • Seung
    South Korea South Korea
    The beautifully decorated hotel and friendly staff, yes, made my day in London safer and more pleasant. The location was perfect for shopping and accessing all the nice attractions in London. I enjoyed the hotel very much and thank you for the...

Hotel surroundings

Restaurants

2 restaurants on site
  • The Franklin Restaurant by Alfredo Russo
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Restaurant #2
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

House rules

The Franklin London - Starhotels Collezione takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 15 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.