The Franklin London - Starhotels Collezione
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Get the celebrity treatment with world-class service at The Franklin London - Starhotels Collezione
Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 1 km from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 600 metres away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Juliet
United Kingdom
“Small, friendly, really close to the museums, lovely food at the restaurant. I was treated like a VIP, I loved my stay. Bed was very comfortable and it was really quiet at night. I was on the 5th floor.” - Claire
United Kingdom
“It’s location and the friendliness off the staff. The quiet gardens at the rear of the property were pleasant to relax in.” - Michelle
Sweden
“Hotel was extremely good and front staff are amazing. Location was exceptional and I love the boutique style of the hotel. I stayed in the room with a balcony and it was super nice to back onto gardens, really lovely. Would definitely stay again!” - Ellie
United Kingdom
“Location was brilliant and the room was very clean, spacious and luxurious. Bed was very very comfortable and bathroom was a great size” - Zoe
United Kingdom
“Everything! Lovely friendly staff, a beautiful room, comfy bed, fab location - we are already looking forward to returning! Big thank you to you all at The Franklin x” - Perazzini
Italy
“Flawless service, exquisite design, and attention to every detail created an atmosphere of true luxury and comfort. Excellent breakfast and dinner in the hotel fine dining Italian restaurant. The quality of food was delicious. A particular...” - Stella
United Kingdom
“I recently had the pleasure of staying at The Hotel Franklin in London, and it was an experience to remember! Wonderful room, delicious food and excellent staff. A special mention must go to the hotel manager, Mr Dunlop, whose exceptional...” - Rodrigo
Spain
“The location is absolutely amazing, very central and Harrods is 5 minutes away. I have enjoyed the atmosphere and the beautiful hotel, the staff are very polite and genuine. I would like to thank Veruska, Ryan and Andrei for their support and...” - Philippe
Sweden
“Friendly and very helpful and very polite staff. Superb room and building, great breakfast. Personal attention from the staff taking you far away from mass tourism. Location is very good. Quiet street.” - Seung
South Korea
“The beautifully decorated hotel and friendly staff, yes, made my day in London safer and more pleasant. The location was perfect for shopping and accessing all the nice attractions in London. I enjoyed the hotel very much and thank you for the...”
Hotel surroundings
Restaurants
- The Franklin Restaurant by Alfredo Russo
- CuisineItalian
- Open forBreakfast • Lunch • Dinner • High tea
- AmbianceFamily friendly • Modern • Romantic
- Dietary optionsVegetarian
- Restaurant #2
- CuisineItalian • Local • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.







The fine print
Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.
Guests under the age of 18 can only check in with a parent or official guardian.