We want you to have an amazing stay, but we also ask that you respect our property and the neighbourhood. Please follow these house rules.

1. Please respect the check-in and check-out time

2. Please do not share the keys/key codes with unregistered guests

3. No parties or large gatherings are allowed

4. Please keep noise levels to a minimum between 10:00 pm and 8:00 am

5. No illegal substances or activities are allowed

6. No smoking, vaping, or e-cigarette allowed anywhere inside or on the apartment balcony/terrace

7. No pets are allowed unless authorised at the time of booking (fees apply £24 per night per pet)

8. Please be careful not to damage the furnishings or ornaments

9. Please turn off the lights, and electric heating when you go out

10. Please take care to close windows and lock the door securely behind you when you’re not in the property

11. Please wash your dishes

12. Housekeeper will come every week after one week of check-in to clean the apartment and change the Linen, unless requested to change ‘subject to availability’ or not included during the stay

13. Please dispose of RUBBISH/TRASH in bin bags at the designated bins during the specified days and timings outlined in the Arrival Instructions .

Please note that these apartments/premises are strictly NON-SMOKING, and any violation of this policy will result in a penalty of £250 and any additional cleaning charges incurred.

Please be aware that any damages caused to the apartment or its furnishings will result in the forfeiture of the security deposit. In the event that the cost of repairs exceeds the amount of the security deposit, you will be held liable for the additional expenses.

14.If you cause damage to the property during your stay, you could be asked to pay up to £249 after check-out, according to this property damage policy.

EMERGENCY INFORMATION 

In the event of a fire, please evacuate the building immediately through the main entrance and proceed to the opposite side of the road. Responding to emergencies promptly and safely and contacting the local authorities immediately is crucial. For emergencies, dial 999 to reach the police, fire department, or ambulance. If the situation is not an emergency, you can dial 101.

If you need to report any issues or concerns regarding the apartment, please contact us at info@hybridresi.com or via WhatsApp/Call at +44 (0) 2034882904. We appreciate your prompt communication and cooperation in ensuring the safety and well-being of all our guests.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Sila beritahu Hybrid Resi - London, Sutton with onsite car parking terlebih dahulu mengenai anggaran waktu ketibaan anda. Anda boleh melakukan ini dengan menggunakan kotak Permintaan Khas semasa membuat tempahan. Anda juga boleh menghubungi tempat penginapan dengan maklumat hubungan yang telah tertera di pengesahan anda.

Bayaran melalui pemindahan bank diperlukan sebelum ketibaan. Penginapan akan menghubungi anda untuk memberi arahan selepas tempahan dibuat.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Waktu tenang adalah antara 22:00:00 dan 07:00:00.

Tetamu akan menerima perjanjian sewaan yang mesti ditandatangani dan dikembalikan kepada pihak penginapan sebelum ketibaan. Jika tetamu tidak menerima perjanjian tepat pada masanya, mereka harus hubungi syarikat pengurusan penginapan di nombor yang dinyatakan dalam pengesahan tempahan.

Tetamu di bawah umur 18 tahun hanya boleh daftar masuk dengan ibu bapa atau penjaga sah.

Jika anda menyebabkan kerosakan pada tempat penginapan semasa penginapan anda, anda boleh diminta untuk membayar sehingga £300 selepas daftar keluar, berdasarkan Polisi Kerosakan penginapan ini.