Situated in Sussex Gardens, Haven Hotel offers traditionally furnished rooms with satellite TV. It is a 5-minute walk from Paddington Station, which offers a direct train link to Heathrow Airport in 20 minutes. Rooms all have facilities for making tea and coffee, and an en suite bathroom with free toiletries. There is free Wi-Fi in every room, and guests can also make use of a work desk. The reception desk is open 24-hours, and space for private parking on site is available (for an additional charge). Hyde Park and the world-famous shops of Oxford Street can be reached in around 15 minutes on foot. London Zoo is just 2 miles from the building.

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