Sustainability certification

Best Western Hotel du Mucem

–Great location - show map
+69 photos
Scored 8
Rated very good

Staff

9.0

Property highlights

About this property

This hotel is 450 metres from les Terrasses du Port shopping centre, 900 metres from MuCEM (Musée des Civilisations de l'Europe et de la Méditerranée) and a 15-minute walk from the old port and opposite the docks with ferries going to Corsica. You can browse the free Wi-Fi throughout the hotel or explore the city from Joliette Metro Station, 300 metres away. The rooms at Best Western Hotel du Mucem are contemporary in style and offer free toiletries in the modern en suite bathroom. Each one is air-conditioned and also has an iPod docking station and an LCD TV. The hotel serves a buffet breakfast every morning in the breakfast room. You can also ask for breakfast to be delivered to your guest room. A 24-hour reception, luggage storage and newspapers are some of the other facilities at this hotel. A 24-hour vending machine offering snacks and cold drinks is available at the reception. The famous Canebière is a 15-minute walk away and Saint-Charles Train Station is 2 km from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
Best Western
Hotel chain/brand
Best Western

Situated in the best rated area in Marseille, this hotel has an excellent location score of 8.7

Breakfast info

Continental, Buffet

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 double bed
1 extra-large double bed
or
2 single beds
1 single bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Eftychia
Greece Greece
“Very clean room. Good breakfast buffet! The hotel is based in great location, at a close distance from "Le Panier" neighborhood and a walking distance from the old port. Also the staff were very polite and helpful.”
Hakija
Bosnia and Herzegovina Bosnia and Herzegovina
“Location was great. Cleaning excelant Staff helpful 0”
Akansha
United Kingdom United Kingdom
“It's really comfortable room with comfortable bed. It's nice and clean . Location is also good near to metro station . Staff was so helpful and nice . Mallany was so good and help me in with telling me about wonderful location. A big Thank...”
Dilshani
Australia Australia
“Comfortable room even though very small. Some of the staff were very welcoming friendly and went out of the way to help me find nearby pharmacy and arrange a taxi when we had a little medical emergency. There was a little supermarket right in...”
Caroline
United Kingdom United Kingdom
“It was a small hotel with comfy bed and a bath Staff friendly”
Simon
United Kingdom United Kingdom
“Great location for the football bus pick up, it did the job for what we needed”
Rachel
Australia Australia
“Good location close to the old port, Mucem, cathedral but still quiet. Lots of eateries nearby and a supermarket in the same street. Short walk to tram, bus and train”
Andrew
United Kingdom United Kingdom
“Great location close to the old port and seafront. Staff were very helpful from start to finish.”
Nige
Italy Italy
“I stayed here one night in July - I arrived in the evening and found the hotel easily - it was about 15 mins walk from the main station in Marseille. Check-in was easy and the guy on reception was very friendly and helpful. I booked a single room...”
Jeffrey
United Kingdom United Kingdom
“Room was small but bed was comfortable and bathroom spacious. Cathedral nearby and then Cosquer Mediterranee and the Mucem and Fort. It was also close to the Old Port and eating places. Liked the choice of coffee etc in the room.”

Hotel surroundings

House rules

Best Western Hotel du Mucem takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required. The property charges this 14 days before arrival. That's about US$115. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests can buy MuCEM tickets directly at the front desk.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property directly for further information.

Dogs are allowed until 5kg maximum

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Hotel du Mucem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of € 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.