Please note that the booking, once charged, is non-refundable. This is because the rates have discounts applied.

Is mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.

Please note that guests must present a valid ID on arrival

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

This hotel considers adults to be people over 13 years of age.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Tetamu di bawah umur 18 tahun hanya boleh daftar masuk dengan ibu bapa atau penjaga sah.