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Get the celebrity treatment with world-class service at Waldhotel by Bürgenstock
Situated 450 metres above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel by Bürgenstock was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property.
The Hotel Restaurant, menus present signature dishes from across all our kitchens including Middle Eastern flavours by Parisa - Persian Cuisine, Asian by Spices Kitchen & Terrace and Brasserie Ritzcoffier’s French classics. Drinks are paired by cuisine, from a fine sake to a smooth Lebanese wine.
All Waldhotel rooms are facing south and feature their own balconies or terraces as well as a relaxation areas with own desk. Every room has a private bathroom equipped with a bath and walk-in shower, own bathroom health amenities, free coffee & tea facilities as well as soft drinks from the minibar.
You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor lift, the Hammetschwand lift, is located nearby. The hotel guests can access the MS Bürgenstock Catamaran as well as a funicular from and to Lucerne during entire stay free of charge. Bürgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.
You can enjoy the Waldhotel Spa during your stay as part of your room rate.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
9.4
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.3
Location
9.6
Free WiFi
9.2
Select topics to read reviews:
Guests who stayed here loved
S
Stephen
United Kingdom
“Staff were excellent and very friendly. Outstanding views from the hotel.”
A
Abigail
United Kingdom
“Breakfast was great, everything was spotless, loads of different drinks in the mini bar. Waldhotel spa was lovely and quiet. Views are amazing , all the furnishings were clean and modern and didn’t look tired at all. Staff were friendly and...”
N
Naresh
United Arab Emirates
“I stayed for two nights at the Burgenstock but was offered to stay 1 night at the Waldhotel, and second night at the Heritage/Palace Hotel property for a supplement payment, given the property had the access to the Alpine Spa [including the...”
Ashappy
Switzerland
“The location and panorama are exceptional! Lake Lucerne is our favourite destination every time we have a birthday celebration. All staffs are professional, helpful and friendly. My husband got Birthday presents from Waldhotel and we were lucky...”
J
Joe
United Kingdom
“First class hotel on every level. The service, facilities, food and location were all excellent and the views are spectacular.”
Yannick
Switzerland
“The pictures do not do the hotel justice, and this is quite hard to believe seeing how beautiful the pictures are already.
I would even work there if I would mean me spending more time there.
Just brilliant !”
S
Saif
Qatar
“Very clean, amazing facilities, professional staff”
N
Najha
Switzerland
“Everything was great. Breakfast with a la carte options. Lunch and dinner were delicious. The spa. The view. Staff. Can't complain about anything. A bit expensive but worthy”
Simon
United Kingdom
“Spotlessly clean, great spa and wonderful food was enjoyed. Stunning location on the side of the mountain!”
Yang
Switzerland
“Wonderful staff at Waldhotel, especially those in the restaurant are very attentive to our needs and requests.
Excellent food at Verbena restaurant, both in terms of quality, taste and presentation.
It started to snow the day we arrived. The...”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant Verbena
No additional info available
House rules
Waldhotel by Bürgenstock takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
CHF 60 per child, per night
3 years
Cot upon request
CHF 60 per child, per night
Extra bed upon request
CHF 180 per child, per night
4 - 11 years
Extra bed upon request
CHF 180 per child, per night
12+ years
Extra bed upon request
CHF 225 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that dinner includes a 3 course chef choice / set menu at the Verbena Restaurant only. Reservation is required.
Children under the age of 16 are not permitted to access the Waldhotel Spa.
When booking rooms for 5 or more nights different policies and conditions apply.
Please note that Spa access is only included in some room types
Spa and pool access for children is limited to some hours in the day
Resort activities and offerings are subject to Seasonality.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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