All-Inclusive Stays in Marsa Alam City

Thanks a lot for every one that makes our holiday very nice. Starting from Mr. Mina Mamdouh, Mr. Ahmed Barakat, Sayed Nageh in Reception as they are too friendly, hospitalizing us, taking care of all details espesially for my old mother and respond spontenously and positively to all requests. Also the room is too big and well furnatured as well house keeping is active. Mr. Omar and Mohammed Gad from golf car and shuttle bus really appreciate thier efforts and smily faces all the time. Beach is clean and too long and zupport a lot of activities. Food is tasty in resturants as well you get a good varities of oriantal and weastern food. Animation is very good as well creative. Fully recommend Portfino and will repeat my visit soon.

We had a great stay at Gemma from the moment we arrived, where we got welcomed with an upgrate till we left, where Adel even gave us some lunch packages for our trip back home. (Thank you so much Adel). We also found a fruit basked and fresh flowers in our room. The hotel is not too huge and this is perfect. It has a very nice style and everthing is SUPER clean. Mohamed who cleaned our room was so nice and surprised us every day with something special in our room. We really felt relaxed from the very first moment we arrived. All the staff were SUPER friendly. Sayed who made the best coffee on the Beach Bar, Ashraf who was so kind during our lunch snack. Unfortunately we can not mention all names here. We appreciated the nice sunbeds with the soft topper. (Was on of the reasons why we booked the hotel, when I saw the pictures.) My husband did his advanced diving course in the diving center right in the hotel. This was very convenient. It was also possible to borrow neoprens and other equipment. We can definately recommend this hotel!!!

The food was great The hotel was soo relaxing with amazing view The staff were so kind It was clean There were lots of pools including a heated one the jacuzzi was amazing it's open for all guests The cocktails at the bar was good The hotel is so big so there was no crowded place

Good food, friendly and nice staff, clean and nice rooms. Good facilities such as water slides and lots of restaurants to choose from.

Extremely professional diving facilities, reefs and beautiful private beach right in front of hotel. Very good food, different menus every day

I loved the setting of this hotel in its extensive and beautiful grounds. Such lovely gardens, and so many birds to watch - it was perfect. As was the service from the staff, - they managed to locate my Ipad which I had lost en route from Gatwick, and thanks to Mohamed, the Front Office Manager, assisted by Peter and Khaled at Reception, it was found at Marsa Alam Airport. Help too from Ahmed, the Lifeguard who took me snorkelling, and showed me a turtle I would never have noticed otherwise. The beach is a lovely sandy sheltered bay so you can snorkel directly from there or via a short bridge close to the Royal, and the reef itself does not disappoint. There is also a small heated pool in a walled setting, and is sheltered from the wind, so necessary in the winter months. The Restaurant was good too.