• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cozy comforters and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel reenergized after a workout in the complimentary fitness center or browse the unique regional gifts at the gift and supplies shop. Sheraton Norfolk also offers a knowledgeable concierge service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
7.8
Cleanliness
8.0
Comfort
8.1
Value for money
7.1
Location
8.9
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Jennifer
    United States of America United States of America
    Great location! The rooms are very clean. Amazing views. The restaurant/bar staff was nice.
  • Paul
    United States of America United States of America
    Chris in parking was great. When I spoke he listened and treated me with respect. He was a hustler and to me an asset to what and who you want representing your business!
  • Felicnia
    United States of America United States of America
    location was awesome, my room was nice and clean and balcony was clean with the perfect view. valet was very nice young men and they gave great directions.

Hotel area info

Restaurants
1 Restaurant On Site

  • Waterside Seafood Company
    • Cuisine
      American • Seafood
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Sheraton Norfolk Waterside Hotel

Most popular amenities
  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Free toiletries
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Bingo
    Off-site
  • Live sports events (broadcast)
    Off-site
  • Happy hour
    Additional charge
  • Temporary art galleries
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 2 miles)
  • Tennis court
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $30 per day.
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Seasonal
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Sheraton Norfolk Waterside Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Norfolk Waterside Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Norfolk Waterside Hotel

  • Room options at Sheraton Norfolk Waterside Hotel include:

    • Double
    • Family
    • Suite

  • Yes, Sheraton Norfolk Waterside Hotel is popular with guests booking family stays.

  • Sheraton Norfolk Waterside Hotel has 1 restaurant:

    • Waterside Seafood Company

  • Check-in at Sheraton Norfolk Waterside Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Sheraton Norfolk Waterside Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Sheraton Norfolk Waterside Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Norfolk Waterside Hotel is 1,650 feet from the center of Norfolk. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Norfolk Waterside Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Tennis court
    • Golf course (within 2 miles)
    • Bingo
    • Happy hour
    • Fitness
    • Temporary art galleries
    • Swimming pool
    • Live sports events (broadcast)
    • Bicycle rental