• Kitchen
  • Pet friendly
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms

Located 1 mile off Interstate 91, this West Springfield, Massachusetts hotel features an indoor pool and hot tub, as well as free Wi-Fi access. Naismith Memorial Basketball Hall of Fame is 6 miles away. The Eastern States Exposition is located 1.5 miles away. Each guest room at the Candlewood Suites-West Springfield features a cable TV with DVD player and a kitchenette. They are decorated in light colors and wood furnishings. Suites offer a separate living area with a sofa bed. A fitness center is available for guests to use at the West Springfield Candlewood Suites. Outdoor barbecue facilities and laundry facilities are also provided. A convenience shop with snacks and drinks is on-site. Springfield city center is 5 minutes’ drive from the hotel. Six Flags New England Amusement Park is 8 miles away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candlewood Suites
Hotel chain/brand
Candlewood Suites

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.2
Cleanliness
8.3
Comfort
8.4
Value for money
8.0
Location
8.4
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • C
    Charles
    United States of America United States of America
    The staff is the best out of any of the hotels I’ve ever stayed at
  • Tracy
    Jamaica Jamaica
    The rooms were clean. The bed was super comfortable. I loved the fact that the hotel had washers and dryers. The front stall were amazing.
  • Brian
    United States of America United States of America
    The hotel was clean and the room was large and comfortable! The staff was helpful. The room had a kitchenette with a full refrigerator a d stove top. Would consider for a longer stay!!

Hotel area info

Amenities of Candlewood Suites-West Springfield, an IHG Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Family rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Fold-up bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Hiking
    Off-site
  • Casino
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Candlewood Suites-West Springfield, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
$25 per child, per night
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Candlewood Suites-West Springfield, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Candlewood Suites-West Springfield, an IHG Hotel

  • Check-in at Candlewood Suites-West Springfield, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Candlewood Suites-West Springfield, an IHG Hotel is 1.1 miles from the center of West Springfield. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Candlewood Suites-West Springfield, an IHG Hotel include:

    • Suite
    • Studio
    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Candlewood Suites-West Springfield, an IHG Hotel on this page.

  • The prices at Candlewood Suites-West Springfield, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Candlewood Suites-West Springfield, an IHG Hotel is popular with guests booking family stays.

  • Candlewood Suites-West Springfield, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Hiking
    • Casino
    • Golf course (within 2 miles)
    • Fitness