Kigali Serena Hotel
KN3 Ave, Kigali, Rwanda – Excellent location – show map
This is a beautiful hotel with very large and comfortable rooms. Great bathroom. We had a balcony as we were looking over the pool. Breakfast buffet was delicious and dinner buffet was good if you like to eat dinner that way! Comfortable lounge to have coffee or light meals. The pool is huge and looks beautiful but it is very cold. Spa facilities are also beautiful.
Canada
Located in Kigali, a 3-minute walk from Belgian Peacekeepers Memorial, Kigali Serena Hotel has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the various facilities of this property are a bar and a spa & wellness center. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and an electric tea pot. At Kigali Serena Hotel you'll find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. The accommodation offers 5-star accommodations with a sauna and terrace. Niyo Arts Gallery is 3.7 miles from Kigali Serena Hotel, while Kigali Centenary Park is 4.1 miles from the property. The nearest airport is Kigali International Airport, 6.8 miles from the hotel.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Fitness center
- Free parking
- Spa
- 2 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
Categories:
See what guests loved the most:
Joyce
Canada“This is a beautiful hotel with very large and comfortable rooms. Great bathroom. We had a balcony as we were looking over the pool. Breakfast buffet was delicious and dinner buffet was good if you like to eat dinner that way! Comfortable lounge to...”- Gregory
Rwanda“The Serena downtown Kigali is a popular hotel in town, and it has a very good reputation for stay-cations. My wife and I decided to try this out for our anniversary, and it was a pleasant stay. We had a nice massage in their spa and poolside...” 
Ann
Nigeria“Delicious and bountiful buffet. Espresso drinks in addition to coffee/tea etc. Fresh juices.”
Hotel area info
Restaurants2 Restaurants On Site
- The Milima restaurant
- CuisineAfrican • American • Indian
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceTraditional
- Dietary optionsKosher • Gluten-free • Dairy-free
- Sokoni Cafe and Bar
- CuisineInternational
- AmbienceFamily-friendly
- Dietary optionsVegan • Gluten-free • Dairy-free
Amenities of Kigali Serena HotelGreat facilities! Review score, 8.6
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Fitness center
- Free parking
- Spa
- 2 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- View
- Outdoor furniture
- Private pool
- BBQ facilitiesAdditional charge
- Balcony
- Terrace
- Garden
- Dryer
- Electric kettle
- Drying rack for clothing
- Clothes rack
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Evening entertainment
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car rental
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Auditory guidance
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- Fitness center
- Sauna
- English
- French
- Swahili
Property practice
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash
Kigali Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kigali Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.
FAQs about Kigali Serena Hotel
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Room options at Kigali Serena Hotel include:
- Twin/Double
- Double
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Kigali Serena Hotel on this page.
-
The prices at Kigali Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Kigali Serena Hotel is 1,800 feet from the center of Kigali. All distances are measured in straight lines. Actual travel distances may vary.
-
Kigali Serena Hotel has 2 restaurants:
- Sokoni Cafe and Bar
- The Milima restaurant
-
Check-in at Kigali Serena Hotel is from 2:00 PM, and check-out is until 12:00 PM.
-
Kigali Serena Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Golf course (within 2 miles)
- Evening entertainment
- Live music/Performance
- Personal trainer
- Aerobics
- Locker rooms
- Beauty services
- Themed dinners
- Live sports events (broadcast)
- Happy hour
- Facial treatments
- Swimming pool
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Fitness
- Yoga classes
- Fitness classes
