• View
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a mini-bar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness center with cardiovascular equipment and free weights. This hotel is 1.6 mi from Mayaguez Airport and 2 hour's drive from San Juan Capital City.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Parking Available On Site

Activities:

Fitness center

Casino

Karaoke

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
or
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.7
Location
9.2
Free WiFi
8.9
High score for Mayaguez
Select topics to read reviews:

See what guests loved the most:

  • Julio
    United States of America United States of America
    the food the restaurant and service in overall excellent .
  • Axel
    United States of America United States of America
    The hotel is well located, with lots of parking, and the staff was very helpful.
  • Rafael
    Puerto Rico Puerto Rico
    It’s cleanliness, great staff and comfortable rooms. The food is very good and the Casino is great! You feel welcome every time you come back and that is very important to me.

Area info

Restaurants
1 Restaurant On Site

  • West Coast Bistro
    • Cuisine
      Caribbean • International
    • Ambience
      Family-friendly • Traditional

Resort Facilities at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Fitness center
  • Free parking
  • Free WiFi
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bingo
  • Happy hour
    Additional charge
  • Nightclub/DJ
  • Karaoke
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

  • Check-in at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Karaoke
    • Casino
    • Nightclub/DJ
    • Happy hour
    • Swimming pool
    • Bingo

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is popular with guests booking family stays.

  • The prices at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel has 1 restaurant:

    • West Coast Bistro

  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is 2.7 miles from the center of Mayaguez. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel include:

    • Double
    • Suite
    • Quad