• City view
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

With its prime Auckland CBD location, JW Marriott Auckland brings its signature service to life from December 2022, inspired by the principles of mindfulness. The 286-room hotel delights guests with warm and thoughtful service and encourages them to be fully present - taking mindful moments that help them revitalize mind, body and spirit, and celebrate with family and friends. The JW Marriott Auckland is ideally located in the heart of Auckland CBD (Central Business District), 8 minutes’ walk from shopping and fine dining on Queen Street. Spark Arena is a 15-minute walk away, or the concierge team can arrange transportation services. Hotel guest parking (at a charge) is offered subject to availability. All stylish and sophisticated guest rooms and suites include a 50-inch satellite TV and upgraded entertainment systems, a mini-bar and tea and coffee-making facilities. Each air-conditioned room offers our signature JW Marriott Bed with luxury linens, luxurious bathroom with plush bathrobes, slippers and guest toiletries. The heated indoor pool and fitness center offers unrivaled views of the harbor and city to complement your swim or workout, which is available from 7am to 7pm. JW Marriott Auckland also offers a 24-hour front desk and dry cleaning. The JW Marriott Auckland lobby, JW Lounge & Bar and JW Kitchen have been revitalized and are ready to welcome guests, offering freshly made dishes using NZ’s premium local produce from hand-picked suppliers, with plans underway for further transformation in 2023. Room Service is available on request. Over the next year, JW Marriott Auckland will undertake a journey as it continues to transform and reveals exciting new spaces for locals and guests alike to enjoy – where guests can be present in mind, nourished in body and revitalized in spirit.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property Highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
7.7
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Derrick
    United States Minor Outlying Islands United States Minor Outlying Islands
    The hotel was in a location that provided us the opportunity to explore the Central Business District and a number of terrific restaurants nearby.
  • John
    New Zealand New Zealand
    Great stay , very comfortable room , bathrooms could do with an upgrade but nice & spacious
  • Paul
    New Zealand New Zealand
    The staff , the hospitality, the restaurant were all excellent

Hotel area info

Restaurants
2 Restaurants On Site

  • JW Kitchen
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • JW Lounge & Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner

Amenities of JW Marriott Auckland
Great facilities! Review score, 8.4

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free WiFi
  • Fitness center
  • 24-hour front desk
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs NZD 70 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
Spa
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Italian
  • Korean
  • Filipino
  • Chinese

House rules

JW Marriott Auckland takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about USD 60. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 90 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 90 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB American Express Cash is not accepted JW Marriott Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that for dinner included rates, a 2-course meal is included.

Please note that there is a 2% surcharge when you pay with a Visa and Mastercard credit cards.

Please note that there is a 3.10% charge when you pay with an American Express, JCB or Diners Club credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Auckland of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about JW Marriott Auckland

  • The prices at JW Marriott Auckland may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Auckland on this page.

  • Room options at JW Marriott Auckland include:

    • Double
    • Suite
    • Apartment

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • JW Marriott Auckland offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Live sports events (broadcast)
    • Steam room
    • Happy hour
    • Swimming pool
    • Live music/Performance

  • JW Marriott Auckland has 2 restaurants:

    • JW Lounge & Bar
    • JW Kitchen

  • Check-in at JW Marriott Auckland is from 3:00 PM, and check-out is until 11:00 AM.

  • JW Marriott Auckland is 1,500 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.