From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that early check-in is not guaranteed and is subject to availability and confirmation by the property.

Upon check-in, please provide your photo identification or passport with the same name as your credit card used to make the booking. Failure to provide said documents may result in property requesting additional payment.

Please note that prices do not include mini-bar items, telephone usage, laundry services, or any other services not mentioned in the booking confirmation. This will be billed to you accordingly. Additional breakfast for children (4 to 12 years of age) is charged at MYR 15 per child.

Please note that this property is strictly nonsmoking.

Please inform the property at least 1 day in advance, if you are arriving after 18:00 to secure your reservation.

Please inform Imperial Heritage Hotel Melaka I City Centre I Free Himalayan Salt Room Access I Free Wifi I Free Parking of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).