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Offering fantastic views of the Nichupté Lagoon and the Caribbean Sea, Hotel Casa Maya is 8 minutes’ drive from downtown Cancún. It offers an outdoor swimming pool, a hot tub and a restaurant. Hotel Casa Maya features spacious, air-conditioned Junior Suites with terraces overlooking the sea. They all come with cable TV, a private bathroom and a fully-equipped kitchenette. The hotel also offers studios with cable TV, a private bathroom and a small kitchenette. The hotel has 1 restaurant, La Veranda, which serves a delicious international buffet, offering a variety of Mexican food, seafood dishes as well as international cuisine. Other facilities at this hotel include a snack bar, a 24-hour reception and a water park. Hotel Casa Maya is only 8 minutes’ drive from Pok-ta-pok golf course, shopping malls, restaurants and night clubs. Cancun International Airport is 25 minutes’ drive from the hotel.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Free private parking


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Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.4
Comfort
8.5
Value for money
8.1
Location
8.7
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Nancy
    It was a beautiful room with a beautiful view! Loved the place!
  • Valerie
    United States of America United States of America
    The location, and the room that was provided meet and exceeded expectations.
  • Ulises
    United States of America United States of America
    Walking distance to Dolphin Discovery. Downstairs in the lobby they have an office where you can book all your activities.

Hotel area info

Restaurants
3 Restaurants On Site

  • Coco Loco
    • Cuisine
      American • Mexican • Pizza • Seafood • Local • Grill/BBQ
    • Open for
      Lunch
    • Ambience
      Family-friendly
  • Lobby Bar
    • Cuisine
      American • Mexican • Local • International
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • La Veranda
    • Cuisine
      American • Mexican • Local • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Hotel Casa Maya
Great facilities! Review score, 8

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Sun deck
  • Private beach area
  • Balcony
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Beach
  • Water park
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Darts
  • Windsurfing
    Additional charge
  • Karaoke
  • Playground
  • Fishing
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Private entrance
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness
  • Massage chair
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Hotel Casa Maya takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 10:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Hotel Casa Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.