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Stylish restaurants, a spa center with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 984 feet away. Elegant, air-conditioned rooms with rich carpet flooring and modern private bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness center, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Almaty, this hotel has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.4
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Michael
    France France
    This is an excellent hotel in a great location. Our room was large and comfortable with just a couple of issues. The gym, spa, and pool are high quality and very well-outfitted, as is the reception/cafe area. The staff were kind, courteous, and...
  • Azamat
    Kazakhstan Kazakhstan
    Hotel made updates, repair of hall, extended SPA schedule.
  • Michael
    United States of America United States of America
    Everything was great with the room -- spacious, comfortable bed, sitting chairs, reading lights, good a/c, good wifi, clean, and quiet. The breakfast buffet was excellent and we found some excellent restaurants nearby.

Hotel area info

Restaurants
1 Restaurant On Site

  • Наурыз
    • Cuisine
      Asian • European
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Grand Tien Shan Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Bathroom
  • Towels
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Kitchen
  • Cleaning products
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
  • Open all year
Spa
  • Turkish/Steam Bath
  • Massage
  • Spa
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian

House rules

Grand Tien Shan Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 4:00 PM

Check-out

From 3:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Grand Tien Shan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that children younger than 6 years old are not allowed to visit the spa center. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:

-07.00 a.m. – 17.00 p.m. on weekdays

- 07.00 a.m. - 15.00 p.m. on Saturdays

On Sundays children younger than 12 years old are not allowed to visit the spa center.

Please inform Grand Tien Shan Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Grand Tien Shan Hotel

  • Grand Tien Shan Hotel is 1,650 feet from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Tien Shan Hotel include:

    • Single
    • Double
    • Suite
    • Twin

  • Check-in at Grand Tien Shan Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Grand Tien Shan Hotel has 1 restaurant:

    • Наурыз

  • Grand Tien Shan Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Solarium
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Grand Tien Shan Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.