Nairobi Serena Hotel
Kenyatta Avenue,, 00100 Nairobi, Kenya – Excellent location – show map
Great Property; Great Staff. Definitely staying with them again.
In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is available upon request to Jomo Kenyatta Airport, only 8 miles away. The Railways Golf Course is 2 miles away and Nairobi National Park is within a 6 miles drive.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Airport shuttle
- Free WiFi
- Fitness center
- Free parking
- Spa
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
Property practices
Categories:
See what guests loved the most:
- KajangweRwanda“Great Property; Great Staff. Definitely staying with them again.”
- RobertUnited States of America“Detailed custom architecture and furniture gave the entire hotel a beautiful theme. The pool was amazing.”
- DavidUnited States of America“Everything. The rooms, restaurants, and especially the pool and grounds, which are like a jungle setting in downtown Kampala.”
Hotel area info
Restaurants1 Restaurant On Site
- Maghreb
- CuisineInternational
- AmbienceFamily-friendly
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
Amenities of Nairobi Serena HotelGreat facilities! Review score, 9.1
- Outdoor swimming pool
- Airport shuttle
- Free WiFi
- Fitness center
- Free parking
- Spa
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- City view
- Garden view
- View
- Outdoor fireplace
- Outdoor furniture
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Playground
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Invoice provided
- Lockers
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Laptop safe
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Bathroom emergency cord
- Lowered sink
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Kids' pool
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- Spa
- Fitness center
- SaunaAdditional charge
- English
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash Nairobi Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are required
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Nairobi Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Nairobi Serena Hotel
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Room options at Nairobi Serena Hotel include:
- Double
- Suite
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Nairobi Serena Hotel has 1 restaurant:
- Maghreb
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Check-in at Nairobi Serena Hotel is from 12:00 PM, and check-out is until 10:00 AM.
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The prices at Nairobi Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Nairobi Serena Hotel is 3,100 feet from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.
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Nairobi Serena Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Playground
- Spa facilities
- Swimming pool
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Fitness
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Nairobi Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Buffet
- À la carte