• City view
  • Garden
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

Mercure Bordeaux Chateau Chartrons is located in the old wine trade district, just 5 minutes’ drive from Bordeaux City Center and 2.8 mi from New Bordeaux Stadium. It offers elegant rooms and a furnished terrace. The spacious air-conditioned guest rooms are decorated in a contemporary style. They are well equipped with modern comforts including satellite channels on a flat-screen TV, free Wi-Fi access and private bathrooms. The restaurant is now called the Winter Garden. It offers dinners and dinners and not breakfasts.... The cuisine is not "traditional French" but: a contemporary cuisine, based on fresh and seasonal products, with multicultural notes. All in a tropical setting. And finally, following its renovation, this restaurant no longer has a terrace. Private garage parking is provided at an additional cost. Mercure Bordeaux Chateau Chartrons is close to the banks of the River Garonne and just a 15 minute walk to the CAPC Modern Art Museum.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property Highlights

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.5
Comfort
8.5
Value for money
7.7
Location
7.9
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Marshall
    United States of America United States of America
    Front staff was kind, helpful and friendly. The staff in the bar/restaurant all need to speak English better, and have a more welcoming attitude. They ast like it's a privilege to serve customers. The bar/dinner staff is very disorganized and,...
  • Marshall
    United States of America United States of America
    food at dinner: selection limited. food below average
  • Linda
    United States of America United States of America
    The room size was spacious! The air conditioning was perfect and we enjoyed our time at the hotel very much.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      French

Amenities of Mercure Bordeaux Chateau Chartrons
Great facilities! Review score, 8

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Pool table
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 15 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

House rules

Mercure Bordeaux Chateau Chartrons takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Mercure Bordeaux Chateau Chartrons accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A prepayment via credit card is required to secure your reservation. Please note that the credit card used for prepayment will be requested on arrival.

Extra beds for children under the age of 12 are available only in the superior rooms and upon request.

Before going to the garage to park your car, please report to reception. Please note that there is no elevator access to the garage, only stairs.

Please note that all rooms can have a double bed or twin beds upon request. Please specify your bedding preference in the special request box at the time of booking. The king-size beds are made of 2 twin beds attached together.

Please note that the air conditioning is switched on depending on the weather.

Please note that children under 12 years old can enjoy breakfast for free.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Mercure Bordeaux Chateau Chartrons

  • Check-in at Mercure Bordeaux Chateau Chartrons is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Mercure Bordeaux Chateau Chartrons may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Bordeaux Chateau Chartrons offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Golf course (within 2 miles)
    • Tour or class about local culture
    • Temporary art galleries
    • Live sports events (broadcast)
    • Walking tours
    • Fitness

  • Mercure Bordeaux Chateau Chartrons is 1.6 miles from the center of Bordeaux. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Mercure Bordeaux Chateau Chartrons include:

    • Quad
    • Double
    • Twin
    • Twin/Double
    • Suite

  • Mercure Bordeaux Chateau Chartrons has 1 restaurant:

    • Restaurant #1