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This chic hotel with spa and brand new gym facilities is located in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical center is 3.1 mi away. Hotel Reina Isabel is 25 mi from Mariscal Sucre Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.9
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Bill
    United States of America United States of America
    This may be the best hotel in Quito though I haven't stayed elsewhere. My room was fabulous and looked just like the photo on Booking.com. Huge bathroom with whirlpool tub and separate shower. Very comfortable king bed. View was great of outlying...
  • Jan
    Italy Italy
    Very quiet, spacy rooms, lots of extras, very good breakfast, a funtioning A/C
  • Ralph
    United States of America United States of America
    Breakfast was exactly the way I like it. Good choices and the food bot heavy. Good fruits. Juices was a little sour.

Hotel area info

Restaurants
1 Restaurant On Site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Hotel Reina Isabel takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$12.20 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
$12.20 per child, per night
12+ years
Extra bed upon request
$36.60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Cash Hotel Reina Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel

  • Hotel Reina Isabel is 2 miles from the center of Quito. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Reina Isabel include:

    • Double
    • Studio
    • Twin

  • Hotel Reina Isabel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Bicycle rental

  • Hotel Reina Isabel has 1 restaurant:

    • Lumo Restaurante

  • The prices at Hotel Reina Isabel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Reina Isabel is from 1:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Reina Isabel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • American