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In a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is a quarter mile from Abdon Calderon Park. The hotel features rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. A breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be arranged for a fee. Hotel Casa San Rafael is 2 miles from Mariscal Lamar Airport and 22 miles from El Cajas National Park.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Cuenca, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.3
Comfort
8.8
Value for money
8.6
Location
9.7
Free WiFi
9.4
High score for Cuenca
Select topics to read reviews:

See what guests loved the most:

  • Antonio
    Ecuador Ecuador
    Perfect hotel to go when visiting Cuenca. The location is perfect, near the most important places in the city. Staff is helpful and charismatic. I loved this place
  • Joshua
    Ecuador Ecuador
    The location is what drew me here. Very cool colonial feel to it too.
  • D
    Daniel
    Ecuador Ecuador
    I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm...

Hotel area info

Amenities of Hotel Casa San Rafael
Great facilities! Review score, 8.7

Most popular amenities
  • Parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Patio
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs $13 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Casa San Rafael takes special requests – add in the next step!

Check-in

From 2:30 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash Hotel Casa San Rafael accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Hotel Casa San Rafael

  • Check-in at Hotel Casa San Rafael is from 2:30 PM, and check-out is until 12:00 PM.

  • Yes, Hotel Casa San Rafael is popular with guests booking family stays.

  • Hotel Casa San Rafael offers the following activities/services (charges may apply):

    • Massage

  • Hotel Casa San Rafael is 1,300 feet from the center of Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Casa San Rafael include:

    • Single
    • Double
    • Twin

  • The prices at Hotel Casa San Rafael may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.