Located right next to Xixi National Wetland Park, Banyan Tree Hangzhou is a happy land surrounded by lush greenery and quiet waters. Inspired by the southern history and cultures, the property's buildings are built with gray tiled roofs and ivory walls, transferring the spirit of southern water towns. There are a total of 36 suites and 36 villas on site. All suites are located on both sides of the main building, while villas are separated by the arch bridges. All spacious units offer views of Xixi National Wetland Park or the lake. Fitted with free internet, rooms also have a flat-screen TV, well-stocked mini-bar and plush bathrobes. Bathrooms come with a bathtub. The famous Banyan Tree Spa provides relaxing body massage and treatments influenced by ancient Asian traditions. Guests can also exercise at the gym, or arrange a custom day trip at the tour desk. Baiyun restaurant serves a fine selection of classic Hangzhou cuisine, offering freshwater food and fruits. The Waterlight Court with lovely views serves Southeast Asian specialties and signature Western dishes. Banyan Tree Hangzhou is a 15-minute drive from the main city. Hangzhou Railway Station and Hangzhou East Railway Station are both 50 minutes' drive away. It takes 1 hour by taxi to Xiaoshan International Airport.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.0)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
9.0
Cleanliness
9.2
Comfort
9.0
Value for money
7.2
Location
8.0
Free WiFi
7.5
Low score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Juan
    China China
    Atmosphere is great. Decoration too. Breakfast is not too bad.
  • Mimi
    Singapore Singapore
    The room is huge and very resort type, feel very relax and comfort staying there.
  • Alvin
    Hong Kong Hong Kong
    The room is beautiful and very spacious. The service of the staff is very good and up to a professional standard.

Hotel area info

Restaurants
1 Restaurant On Site

  • 悦榕庄白云中餐厅
    • Cuisine
      Chinese

Amenities of Banyan Tree Hangzhou
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Board games/puzzles
  • Babysitting/Child services
Cleaning Services
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
    Spa
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area
    • Spa facilities
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Chinese

    House rules

    Banyan Tree Hangzhou takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    1+ years
    Extra bed upon request
    CNY 400 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Jin Dragon Peony Greatwall Banyan Tree Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a valid government-issued ID card or passport upon check-in.

    All children under 3 years stay free of charge for children's cots/cribs.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Banyan Tree Hangzhou

    • Banyan Tree Hangzhou offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Fitness center
      • Massage
      • Spa facilities
      • Fitness
      • Spa lounge/Relaxation area
      • Locker rooms
      • Swimming pool

    • The prices at Banyan Tree Hangzhou may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Banyan Tree Hangzhou include:

      • Suite
      • Villa

    • Banyan Tree Hangzhou has 1 restaurant:

      • 悦榕庄白云中餐厅

    • Check-in at Banyan Tree Hangzhou is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Banyan Tree Hangzhou on this page.

    • Banyan Tree Hangzhou is 4.3 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, Banyan Tree Hangzhou is popular with guests booking family stays.