Boasting 3 swimming pools, 2 spas and tranquil tropical gardens, The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions - Adults & Couples Boutique Tropical Escapes is located on a beachfront in Palm Cove. Guests enjoy luxury accommodations and a variety of ways to relax. The Reef House Restaurant offers panoramic ocean views and serves Mediterranean, Asian and Australian cuisine. In pursuit of creating unforgettable experiences for our guests we are pleased to offer the following complimentary luxury inclusions during your stay at The Reef House. *Your Escape Planning Specialist will assist in curating your escape in the months and weeks before arrival. *Luxury Concierge call prior to arrival to arrange any last minute requests *Gin infused welcome drink & cold towel upon arrival *Concierge porterage & arrival tour of the property *Curated room arrival with music, oil burners & local chocolates *Pool Butler service from 11am serving complimentary refreshing cold towels and tropical sorbet *Brigadier’s Lounge Honesty Bar, a tradition originating from Brigadier Thomson’s Officers Mess “Reef House Mixology” interactive cocktail classes twice per week *Aqua Aerobics in our heated mineral pool twice per week *Poolside stretch & breathe class twice per week *Beachfront yoga four times per week *Digestive/wine tasting experience twice per week *Aboriginal interpretation experience & performance twice weekly *Relax in our adult only tranquility pool or heated mineral pool *Unlimited use of our vintage style cruiser bikes & fishing rods *Exchange your book at our guest library, play board games, try our adults sketch kits, or borrow a DVD *Exclusive access to our Reef House Sleep Easy guide and inclusions * Complimentary Reef House tote bag, Caps and Vacuum insulated drink bottles.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Palm Cove, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.2
Location
9.8
Free WiFi
10
High score for Palm Cove
Select topics to read reviews:

See what guests loved the most:

  • Renee
    Australia Australia
    Great attention to detail and service. Poolside butler and sorbet. Amazing a la carte breakfast with a view.
  • Rebecca
    United Kingdom United Kingdom
    Great added extras, e.g. cocktail making, wine tasting and wonderful staff who genuinely wanted you to get the best from your stay. Lovely view from the beach facing room.
  • Phillipmc
    Australia Australia
    As usual the ambience and service is excellent. Unpretentious but professional .

Hotel area info

Restaurants
1 Restaurant On Site

Amenities of The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Garden
Kitchen
  • Kitchenware
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Aerobics
  • Live music/Performance
  • Happy hour
  • Beach
  • Evening entertainment
  • Cycling
  • Canoeing
  • Game room
  • Fishing
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Blu-ray player
  • iPod dock
  • Flat-screen TV
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • German
  • English
  • French
  • Dutch

House rules

The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

From 8:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 16 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
AUD 100 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All rooms include: - A welcome drink and cold towel on arrival - Complimentary daily punch and canapes, hosted by the General Manager - Exclusive use of the Honesty Bar - Use of the extensive guest library, DVD collection and board games - Complimentary use of bicycles, fishing rods and tackle box - Complimentary sorbets served poolside daily - Complimentary WiFi - Complimentary bottled water in room and upon departure - Exclusive access to the luxury concierge services

Please inform The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions has 1 restaurant:

    • Restaurant

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions on this page.

  • Room options at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions include:

    • Double
    • Studio
    • Triple
    • Suite
    • Apartment
    • Villa

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Game room
    • Fishing
    • Canoeing
    • Golf course (within 2 miles)
    • Beachfront
    • Evening entertainment
    • Bicycle rental
    • Beach
    • Beauty services
    • Happy hour
    • Facial treatments
    • Aerobics
    • Waxing services
    • Live music/Performance
    • Makeup services
    • Swimming pool
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Massage chair
    • Yoga classes
    • Fitness classes

  • The nearest beach is 350 feet from The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions is from 3:00 PM, and check-out is until 11:00 AM.

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions is 500 feet from the center of Palm Cove. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.