• Apartments
  • Kitchen
  • View
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
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Boasting an outdoor pool and a fitness center, Quest Mackay on Gordon is just 5 minutes’ walk from the Pioneer River. It offers self-contained accommodations with a private balcony overlooking the river or city. Quest Mackay is only 10 minutes’ walk from the Mackay Entertainment & Convention Center, and 0.8 mi from the Bluewater Lagoon. Mackay Airport is a 10-minute drive away. The air-conditioned apartments include an iPod docking station, a flat-screen TV. Each apartment has a kitchenette or kitchen with a stove, a microwave and a refrigerator. Guests can enjoy an evening meal in the BBQ area. The property also offers a pantry shopping service, a business center and meeting facilities.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
8.8
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Lin
    Australia Australia
    This apartment has everything we need. The two seperate units are the best to keep privacy yet easily connected . The big glass doors can be fully opened to get access to the large balcony. Great location to restaurants, Coles and Bakery.
  • Alan
    Australia Australia
    Staff were very good with changes to the booking. extremely helpful prior to and during the stay.
  • Rebecca
    Australia Australia
    The hotel is a good option in Mackay - I have petty much stayed everywhere there and this is a very solid option.

Managed by Quest Mackay on Gordon

Company review score: 9.1Based on 95,983 reviews from 120 properties
120 managed properties

Company info

Our property is ideally located in the CBD of Mackay with access to some of the best nature activities you could hope for over a few nights. If you are coming to Mackay make sure you allow sufficient time to go and see Kangaroos and Wallabies hopping around on our beaches or spotting a platypus in the wild one of the only places to see them in the world in their own habitat. If you have a sense of adventure take on Forest Flying or explore some of our 100,000's of acres of unspoilt rainforests and walking tracks with plenty of waterfalls to view along the way. We have some awesome spots to go for a weekend of fishing and catching Barramundi before the crocs get them. It is a place you can become absorbed in and so close to the beautiful Whitsundays where you can do day trips to.

Property info

Quest Mackay on Gordon is a 4.5 Star Apartment Hotel that caters for Business, Leisure and Sporting Group Guests. It is located in the Mackay CBD 200 metres from the Supermarket, Cinemas and the Riverfront Promenade.

Neighborhood info

Mackay is a nature lovers paradise beautiful beaches, magnificent harbour and marina, very old rainforests and wonderful walking tracks and adventure sports to undertake and explore. Whether you are hear for 1 night or a week make sure your get out and about in the region and enjoy the beautiful tropical climate and idyllic weather 8 months of the year Apr - Dec.

Languages Spoken

Arabic,English,Thai,Filipino,Chinese

Area info

Amenities of Quest Mackay on Gordon
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Fitness center
  • Facilities for disabled guests
  • Non-smoking rooms
Parking
Private parking is available on site (reservation is not needed) and costs AUD 10 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV
Room Amenities
  • Interconnecting room(s) available
  • Carpeted
  • Ironing facilities
  • Iron
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
Outdoor swimming pool
  • Pool with view
Spa
  • Fitness
  • Fitness center
Food & Drink
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Services & Extras
  • Wake-up service
Outdoor & View
  • View
Front Desk Services
  • Invoice provided
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
Languages Spoken
  • Arabic
  • English
  • Thai
  • Filipino
  • Chinese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Quest Mackay on Gordon takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about USD 65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Quest Mackay on Gordon accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 2:00 PM and 10:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note housekeeping service is not included on Sundays or Public Holidays.

Credit cards surcharge up to 2.5% applies

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Mackay on Gordon of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 14:00:00 and 10:00:00.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Mackay on Gordon

  • The prices at Quest Mackay on Gordon may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Mackay on Gordon on this page.

  • Yes, Quest Mackay on Gordon is popular with guests booking family stays.

  • Quest Mackay on Gordon offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Quest Mackay on Gordon is 1,000 feet from the center of Mackay. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Quest Mackay on Gordon is from 2:00 PM, and check-out is until 10:00 AM.