• Apartments
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private Bathroom
You're eligible for a Genius discount at Oaks Townsville Metropole Hotel! To save at this property, all you have to do is sign in.

With a perfect location next to the Townsville harbor, 5 minutes' walk from The Strand seafront promenade, Oaks Townsville Metropole Hotel offers spacious, fully serviced and comfortable accommodations. Oaks Townsville Metropole Hotel offers 11 floors of stylish studios. Mt Stuart and City Scape Studios enjoy beautiful mountain or harbor views from their balcony. They all feature modern kitchenette appliances and full laundry facilities. Other in-room amenities include air conditioning, cable LCD TV, DVD player and internet access. Guests of Oaks Townsville Metropole Hotel can use the swimming pool and fitness room free of charge. Free private parking, a tour desk and meeting facilities are also at your disposal. The hotel is centrally located on cosmopolitan Palmer Street. An easy stroll will take you to a number of great restaurants, cafes and bars, as well as Jupiters Casino.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.1)

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
8.1
Free WiFi
7.4
Select topics to read reviews:

See what guests loved the most:

  • Sonny
    Australia Australia
    Room was very spacious, clean and bed was very comfortable.
  • Hussain
    Australia Australia
    Comfortable beds and soft pillows and sofa. Well appointed bathroom. Stunning view.
  • Madeleine
    Australia Australia
    Great hotel. Clean and good location. Staff were friendly. Lots of space.

Host Info

Company review score: 8.7Based on 158,281 reviews from 64 properties
64 managed properties

Property info

Oaks Metropole Hotel sets the standard for affordable, quality accommodation in North Queensland’s unique tourist town of Townsville; delivering contemporary, self-contained apartments, a supremely central location on the vibrant Palmer Street and superior leisure facilities.

Language Spoken

English

Area info

Restaurants
1 Restaurant On Site

  • Metropole Hotel Townsville
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

Amenities of Oaks Townsville Metropole Hotel
Great facilities! Review score, 8.1

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Bar
Parking
Free private parking is available on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Toaster
    • Stovetop
    • Dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator
    Bedroom
    • Linens
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • Radio
    • Telephone
    • TV
    Room Amenities
    • Heating
    • Ironing facilities
    • Iron
    Outdoors
    • Balcony
    Common Areas
    • Game room
    Outdoor swimming pool
      Spa
      • Fitness center
      Food & Drink
      • Bar
      • Tea/Coffee maker
      Front Desk Services
      • Invoice provided
      Miscellaneous
      • Air conditioning
      • Smoke-free property
      • Non-smoking rooms
      Languages Spoken
      • English

      House rules

      Oaks Townsville Metropole Hotel takes special requests – add in the next step!

      Check-in

      From 2:00 PM to 9:30 PM

      Guests are required to show a photo ID and credit card at check-in

      You need to let the property know what time you'll be arriving in advance.

      Check-out

      From 7:00 AM to 10:00 AM

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

      Refundable damage deposit

      A damage deposit of AUD 100 is required on arrival. That's about USD 64. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

      Children & Beds

      Child policies

      Children of all ages are welcome.

      Children 12 and above will be charged as adults at this property.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      0 - 1 years
      Crib upon request
      AUD 20 per child, per night

      Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

      The number of cribs allowed depends on the option you choose. Check your selected option for more info.

      There are no extra beds available at this property.

      All cribs are subject to availability.

      Age restriction

      The minimum age for check-in is 18

      Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash Oaks Townsville Metropole Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


      Smoking

      Smoking is not allowed.

      Parties

      Parties/events are not allowed

      Quiet hours

      Guests need be quiet between 11:00 PM and 7:00 AM.

      Pets

      Pets are not allowed.

      The fine print
      Must-know information for guests at this property

      When booking more than 4 rooms, different policies and additional supplements may apply.

      Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

      Please note that this hotel requires an AUD 1 credit card pre-authorization upon check in to cover any incidental charges.

      Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

      Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Please inform Oaks Townsville Metropole Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

      This property does not accommodate bachelor(ette) or similar parties.

      Quiet hours are between 23:00:00 and 07:00:00.

      In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

      A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

      FAQs about Oaks Townsville Metropole Hotel

      • Oaks Townsville Metropole Hotel has 1 restaurant:

        • Metropole Hotel Townsville

      • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

      • The prices at Oaks Townsville Metropole Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • You can choose from a number of accommodation options at Oaks Townsville Metropole Hotel (subject to availability) that can accommodate:

        • 2 guests
        • 4 guests

        For more detailed info, check the accommodation option(s) breakdown on this page.

      • You can choose from a number of accommodation options at Oaks Townsville Metropole Hotel (subject to availability) that have:

        • 1 bedroom
        • 2 bedrooms

        For more detailed info, check the accommodation option(s) breakdown on this page.

      • Oaks Townsville Metropole Hotel is 0.7 miles from the center of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Oaks Townsville Metropole Hotel is from 2:00 PM, and check-out is until 10:00 AM.

      • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Oaks Townsville Metropole Hotel on this page.

      • Oaks Townsville Metropole Hotel offers the following activities/services (charges may apply):

        • Fitness center
        • Game room
        • Swimming pool