• Apartments
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk

Located in Townsville's trendy downtown Palmer Street, Grand Hotel Townsville offers self-contained accommodations with a private balcony. Guests enjoy an outdoor pool, a fitness center and a spa pool. Grand Hotel Townsville is 5 minutes' walk from both The Strand beachfront precinct and Townsville Marina. The Magnetic Island Ferry Terminal is within a 10-minute walk. There is a bus stop directly across the road from the hotel. All accommodations features a work-desk, a mini-bar and a flat-screen TV. Each has a private bathroom with a shower, hairdryer and free toiletries. The tour desk can provide information on local leisure options and activities and take bookings of reef tours. For longer excursions you can rent a car. There are local restaurants 1 minute walk away that can have your meal costs added to your accommodations bill. Grand Hotel and Apartments Townsville won the Gold Award for Standard Accommodations at the 2017 State Tourism Awards.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Lana
    United States of America United States of America
    The staff were wonderful. The room was clean and comfortable with good WiFi.
  • Thorpe
    Australia Australia
    The staff on arrival and throughout my stay were exceptional. So lovely, welcoming and professional
  • Aotea
    Australia Australia
    The proximity to restaurants and activities. The layout of rooms. We've stayed in a few types and all spacious. We love the Grand

Host Info

9.1
9.1
Host Review Score
Host Review Score

Grand Hotel Townsville is a multi award winning property taking out the Best Deluxe Accommodation award at the North Queensland Tourism Awards and a TripAdvisor Hall of Fame Hotel. Its all about you when you stay at Grand Hotel Townsville - Service, Quality, Location
Language spoken: English

Area info

Amenities of Grand Hotel and Apartments Townsville
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
Parking
Private parking is available on site (reservation is needed) and costs AUD 15 per day.
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • High chair
  • Electric kettle
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Fenced pool
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Food & Drink
  • Wine/Champagne
    Additional charge
  • Tea/Coffee maker
Activities
  • Temporary art galleries
  • Golf course (within 2 miles)
Services & Extras
  • Wake-up service
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Miscellaneous
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
Languages Spoken
  • English

House rules

Grand Hotel and Apartments Townsville takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required. The property charges this 7 days before arrival. That's about USD 64. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Eftpos American Express Cash Grand Hotel and Apartments Townsville accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that there is a 1.5% charge when you pay with a credit card at the hotel’s reception desk.

Please note car parking is limited and is subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of AUD 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Grand Hotel and Apartments Townsville

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Grand Hotel and Apartments Townsville may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • You can choose from a number of accommodation options at Grand Hotel and Apartments Townsville (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Grand Hotel and Apartments Townsville is from 2:00 PM, and check-out is until 10:00 AM.

  • Grand Hotel and Apartments Townsville offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Fitness
    • Temporary art galleries
    • Swimming pool

  • Grand Hotel and Apartments Townsville is 1,650 feet from the center of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Grand Hotel and Apartments Townsville (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests
    • 5 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, Grand Hotel and Apartments Townsville is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Grand Hotel and Apartments Townsville on this page.