• View
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • Key card access
  • Daily housekeeping

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodations with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theater Newcastle is a 12-minute drive away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.6
Location
8.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Tony
    Australia Australia
    Great location! We were given a complimentary upgrade to a King suite which was spacious & comfortable with a balcony. We also ordered room service for dinner and the quality of the meal was very good.
  • John
    Australia Australia
    Excellent quiet room, fantastic breakfast. Fabulous staff and facilities.
  • Sunita
    Belgium Belgium
    Comfortable bed, the restaurant has quality dining we really enjoyed. Swimming pool looks amazing but we did not get a chance you use it on this trip.

Hotel area info

Restaurants
1 Restaurant On Site

  • Madison Kitchen + Bar
    • Open for
      Breakfast • Dinner • High tea
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Mercure Charlestown

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Fax/Photocopying
  • Express check-in/out
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English

House rules

Mercure Charlestown takes special requests – add in the next step!

Check-in

From 2:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:30 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 1 is required on arrival. That's about USD 0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 30 per child, per night
Crib upon request
AUD 15 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Cash Mercure Charlestown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Charlestown

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Mercure Charlestown is from 2:00 PM, and check-out is until 10:00 AM.

  • Mercure Charlestown has 1 restaurant:

    • Madison Kitchen + Bar

  • Mercure Charlestown is 4.3 miles from the center of Newcastle. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Charlestown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mercure Charlestown include:

    • Double
    • Triple
    • Quad

  • Mercure Charlestown offers the following activities/services (charges may apply):

    • Swimming pool