Located in the heart of Innsbruck, the city’s first design hotel has opened its doors and enriched the city with an architectural jewel. The PENZ exudes modernity while providing luxurious hospitality in the traditional manner. It offers the perfect ambiance of well-being for relaxed regeneration and peaceful, restorative sleep, but also for concentrated work. The 5th Floor is the American Bar as well as the breakfast restaurant on the roof of The PENZ Hotel. Here you can admire the spectacular view while enjoying your delicious breakfast consisting of exotic fruits, sparkling wine, salmon and other tasty specialties.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Innsbruck, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
or
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.2
Location
9.8
Free WiFi
8.5
High score for Innsbruck
Select topics to read reviews:

See what guests loved the most:

  • Emt77
    Romania Romania
    The check in went well and all the info from the reception on arrival. The location of the hotel is excellent. The bar upstairs is a very nice and cosy place to have a drink and spend some free time in the evening.
  • Xixi
    Australia Australia
    Great location and super friendly and helpful front desk staffs!
  • R
    Robert
    United States of America United States of America
    It would have been perfect but the noise outside my window every morning from the trash people kept waking me up.

Hotel area info

Amenities of The PENZ Hotel
Great facilities! Review score, 8.8

Most popular amenities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Terrace
  • Heating
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 16 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
Safety & security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • French
  • Italian

House rules

The PENZ Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 4:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card American Express Cash The PENZ Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that The PENZ Hotel may pre-authorize the guests' credit cards.

Please note that the rooms are strictly nonsmoking.

Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel.

When booking 4 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about The PENZ Hotel

  • Guests staying at The PENZ Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Buffet

  • The PENZ Hotel is 500 feet from the center of Innsbruck. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The PENZ Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The PENZ Hotel offers the following activities/services (charges may apply):

    • Cycling
    • Hiking

  • The prices at The PENZ Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The PENZ Hotel include:

    • Twin/Double
    • Double
    • Suite